c222 Terms & Conditions — Play Transparently, Stay Safe

1General Overview & Applicability

C222 is an online gaming and betting platform serving users in Bangladesh and select other countries. By accessing this website or creating an account, you confirm that you are at least 18 years of age and legally eligible to use this service.

C222 reserves the right to update these Terms & Conditions at any time. Continued use of the platform following any changes constitutes your acceptance of the revised terms.

2Account Registration & Verification

Please keep the following in mind when registering an account at c222:

• Each individual may register only one account. Creating multiple accounts is a violation of c222's policies.
• All information provided during registration must be truthful and accurate.
• It is your responsibility to keep your account password and login credentials confidential.
• C222 may request identity verification (KYC) documents at any time.
• Opening an account with false or inaccurate information may result in account termination and forfeiture of your balance.

KYC verification typically requires a copy of your National ID (NID), passport, or driving license. c222 uses this information solely to confirm your identity and does not share it with any third party.

3Deposit & Payment Policy

The following conditions apply when making deposits at c222:

C222 ensures that all deposits are processed through secure, encrypted channels. If your balance does not appear within the expected timeframe after a deposit, please contact support via live chat.

4Withdrawal Policy

The following conditions apply when withdrawing winnings from c222:

• Your account must be fully KYC-verified before any withdrawal can be processed.
• The minimum withdrawal amount is ৳1,000.
• Withdrawals will only be processed to the same payment method used for the original deposit.
• Standard withdrawal processing may take between 24 and 72 hours.
• Winnings from bonus balance are subject to the applicable wagering requirements before a withdrawal can be made.
• C222 may request additional documentation to verify withdrawal requests when necessary.

5Bonuses & Promotional Offers

C222's bonus and voucher offers are provided subject to specific terms and conditions. Failure to comply may result in the bonus being voided:

• Each bonus offer comes with its own wagering requirements, typically ranging from 20x to 30x.
• Once a bonus is claimed, wagering requirements must be completed within the specified time limit.
• Multiple bonuses cannot be active simultaneously unless stated otherwise in a specific offer.
• Bonuses are for personal use only — sharing or selling them to others is not permitted.
• C222 reserves the right to modify or cancel any bonus offer at its discretion.
• If bonus abuse is found, the bonus balance on the account in question will be forfeited.

Visit the Promotions page to explore all current offers at c222. For voucher details, head to the Voucher page.

6Prohibited Activities

The following activities are strictly prohibited on the c222 platform:

• Creating multiple accounts or operating another person's account.
• Attempting to strategically exploit the bonus system or game mechanics.
• Using automated bots or software to play games.
• Using the platform for money laundering or any unlawful financial activity.
• Harassing, intimidating, or defrauding other players.
• Attempting to breach c222's systems or exploit any security vulnerabilities.
• Operating an account using a false identity or fabricated information.

7Account Suspension & Closure

C222 may temporarily suspend or permanently close an account under the following circumstances:

• If the Terms & Conditions have been violated.
• Failure to provide satisfactory documentation during KYC verification.
• If the account has been inactive for an extended period (typically 12 months).
• Upon a voluntary self-exclusion request.
• As directed by a regulatory authority.

Any valid real money balance remaining at the time of account closure will be returned after verification is complete. However, if the account is closed due to a terms violation, the balance may be forfeited.

8Dispute Resolution

If you have a dispute with c222, please contact our customer support team first via live chat or email. c222 is committed to resolving all issues promptly and fairly.

• Once a complaint is submitted, c222 typically responds within 5 business days.
• Complex cases may take up to 30 days to resolve.
• In the event of a dispute regarding game results, c222's server logs shall serve as the final and definitive record.
• For final decisions on certain matters, c222 may seek the assistance of an independent third-party arbitrator.

9Responsible Gaming Policy

C222 believes gaming is a form of entertainment — not a source of income. That is why we take responsible gaming very seriously.

• On the c222 platform, you can set your own deposit limits.
• Self-exclusion options are available, both temporarily and permanently.
• Your gaming history and spending records are available to view at any time.
• If you notice signs of gaming addiction, the c222 support team is ready to help.

To learn more about responsible gaming, visit our Responsible Play page.

10Right to Amend Terms

C222 reserves the right to modify these Terms & Conditions, in whole or in part, at any time. For significant changes, c222 will notify registered members via email or an on-platform notice.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. It is good practice to visit this page regularly.